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Frequently Asked Questions

Below you will find several questions we routinely receive. If you have questions that is not answered here, please contact us.

Do you give free estimates?

Yes. We will evaluate your requirements and give you a written quote as soon as possible.

What do I need to bring?

If you are bringing in a desktop computer all we need is the computer itself – no cords, monitor, etc. If you are bringing in a notebook / laptop computer we will need the power adapter. If you have any of the original CDs or other media that came with the computer, that would be helpful but is not necessary.

Do I need an appointment?

You can stop by anytime during business hours to drop-off a computer, check on a repair status, or just to ask questions. If you would like a consultation on our business service plans or web design we ask that you do schedule an appointment.

How long does it take to fix my computer?

Depend on the problem. Some time we waiting for parts. Our typical turn-around time is 1– 3 days.

What areas do you provide services to?

We provide services to the Houston, Pearland, Pasadena, League city, Friendswood, Webster, Missouri city, Alvin, Galveston, Rosharon, South Houston, Laport, Deer park, Manvel, Sugarland.

What types of data recovery services do you offer?

Some of the date recovery services we offer are the following:

  • Unable to boot
  • Virus attacks
  • Inaccessible drives or partitions
  • Unable to run or load data
  • Data corrupted
  • Hard drive failure

Is it cheaper to repair my computer or buy a new computer?

This really depends on how old your computer is and also what is wrong with your computer. Sometimes it isn’t worth spending the money to fix your old computer or is actually cheaper to purchase a new one.

How much will it cost me to repair my computer?

This question depends on what is wrong with the computer. Most repairs Starting at $39 in labor plus the cost of the replacement part
What if it can’t be fixed? No Fix, No Fee

Will this repair work on my brand of laptop?

Yes, we repair on all brands of laptop computers. we repair Motherboard, Hard Drive, DVD Rom, Hinge, Power Switch, Video inverter, Low Level Component, LCD Screen, DC jack in laptops. HP (Pavilion and Omnibook ), Compaq (Armada and Presario series), Dell (Inspiron and Latitude), Acer (Travelmate and Aspire ), Toshiba (we see a lot of the Satellite series), Sony (Vaio), Averatec, IBM (Thinkpad), Gateway, Emachines, Samsung, Asus and Panasonic.

What brands of LCD Screen Laptop do you repair?

We repair most LCD Screen brands including: Apple, Toshiba, IBM, Compaq, Dell, Sony, TI, Gateway, HP, Panasonic, Samsung, Packard Bell, Sharp, NEC, BenQ, Aopen, Viewsonic, LG, Xerox, Tatung, Planar, Philips, CTX, Mitsubishi, Sceptre, Princeton, and many more.

Is there a warranty on the repair?

Yes! We stand behind our work with a 30-day guarantee against defective parts and installation. We are proud to say we have less than a 1% return rate on our work.

What forms of payment do you accept?

Cash, Visa, MasterCard, and Discover

Laptop & PC Reepair

Broken Laptop Repair can REPAIR or REPLACE the following broken laptop components or parts:

  • Laptop monitor
  • Laptop LCD
  • Laptop screen
  • Laptop inverter
  • Laptop jack
  • Laptop power connector
  • Laptop keyboard
  • Laptop CD / DVD drive
  • Laptop hinge
  • Laptop fan
  • Laptop cover
  • Laptop case
  • Laptop hard drive
  • Laptop motherboard
  • Laptop power switch
  • Laptop power supply

Is your laptop suffering any of the following issues?

  • Running Slowly or Taking Too Long To Boot?
  • Windows Failing To Boot?
  • Making A Loud Whirring Noise?
  • Having Problems Connecting To The internet?
  • Spyware or Virus related problem?
  • Overheating Problems
  • Wireless Networking Configuration
  • Laptop & Computer upgrades
  • Driver & Software updates Failing?
  • Blue Screen Error?
  • Laptop Won’t Power on?
  • Need A laptop memory upgrade?
  • Uninitated Shutdown Problems?
  • Laptop Harddrive Upgrade?
  • Missing Keys?
  • Data Recovery  & Backup
  • Computer Tune- up Service

All work is guaranteed, so if we don’t solve your computer problem, you don’t pay. We also give 7 days 100% money back satisfaction guarantees.Simply call us to select an appointment time that fits your schedule. We offer same day, next day, after hours, and weekend service.

Connect with Us



"John is awesome I have been a customer since I moved to Pearland in 2005. His prices are reasonable and he goes above and beyond to help me. He is very knowelegble about all products. I highly recommend anyone who have computer problem to go and see John." — Edward Jasmine, http://www.irepairbrokenlaptops.com/

"Honest and knowledgeable technicians like John are rare these days, which, unfortunately, I could not include my own technician friends with him. They lead customers to believe they do all the work themselves when in fact they send laptops out, and thus, more or less are middle men. John is a bonafide technician who knows his staff, and does the work himself, including low level component repairs. He earns his money. Thanks John. Regards," http://www.irepairbrokenlaptops.com/

"I had my computer repaired at this computer shop, and I was very please for his professionalism and his turn around time. Thank You John." — Moe F., http://www.irepairbrokenlaptops.com/

"I have been coming here for years! They do GREAT work and are very fast and charge very reasonable prices. I will never go anywhere else for computer repair! Thanks for everything!" — Beverly McDonald, http://www.irepairbrokenlaptops.com/

"My computer was toast until I stopped by, you guys saved my life by repairing my laptop. John is the MAN!!!" — Lonnie Mathews,http://www.irepairbrokenlaptops.com/